Beauregard Fsk

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Verified Reviewer
| map-marker Edmonton, Alberta

Horrible people at my local BP. A bunch of racist people made my 4 year old daughter cry and experience her first time bring excluded from an event held for children

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My local bp is a racist restaurant made my 4 year old daughter cry excluded her from an event held for kids the manager and worker made it about them and there family and friends horrible people horrible service excluded her from pictures and activity's there where 3 tables of us who walked out of restaurant

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User's recommendation: If your not of the ethnicity of the workers or managers don't go to any events held you will not be included it will be about them and there friends and family. And there probly gonna make your children cry and experience racism

Anonymous

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Verified Buyer
| map-marker Thunder Bay, Ontario

Ordered take out from Arthur st

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Boston Pizza - Ordered take out from Arthur st

There was a human fingernail and hair in the wings we ordered so we did not eat anymore of our meals. Had to throw away the food. We still have the one with the human nail and hair in its compartment.

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User's recommendation: Check your food throughly before eating.

Anonymous
map-marker Victoria, British Columbia

We were I only ones in the restaurant

DI had a money voucher from Boston pizza from from when we ordered food and it was dreadful. So I thought we try again well, I wasnt disappointed..

It took 45 minutes to get a *** pizza little pizza and we were the only ones in the restaurant. I will come again and I will tell everybody about this experience

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User's recommendation: Don’t bother going

Fiona M Imh

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Verified Reviewer
| map-marker Halifax, Nova Scotia

Verbally Asaulted, left in tears as smarmy waiter yelled, we don't serve your kind/type here!

Date night, first in a long time. Arrived gate to patio open a table of ladies and another table of 4.

Waited as people passing by I questioned maybe we need to go in in order to be seated, yes so we did only to be seated at the same table. Waited, waited no one...went inside to be met with a " server" I think, with no name tag, I asked his name...well that's when every thing went sideways. I have NEVER been treated like this EVER, nor should anyone else.

This is my beginning to this story with your line of establishments. No

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Karen F Mog

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Verified Reviewer
| map-marker North Miami, Florida

No cheese

We ordered on Pasta Tuesday and chose the Mac and cheese. We declined the baked Mac and cheese, as it contained five cheeses and was baked, so we expected a regular cheese.

We paid $11.99 for cooked noodles only. He didn't want anything fancy.

What a rip-off. Thank you for the noodles, I could have prepared that part.

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Loss:
$12
Pros:
  • I do love their jambalya

Preferred solution: Full refund

Susan A Ufd

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Verified Reviewer

Pizza toppings lacking

This is our second time complaining about the skimpy pizza toppings. This message is for the head office.

We suggest you increase the amount of toppings you put on the pizzas. This will ensure that you keep your customers coming back for more. Lately, we have been disappointed with the pizzas we have ordered due to their thin toppings.

We feel that to spend $30 on a large pizza, there should be more on them. Thank you, Susan Archibald.

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Cons:
  • Toppings are skimpy for the high price of the pizzas

Preferred solution: an increase in the size of toppings

User's recommendation: complain if you feel the toppings are skimpy

Anonymous
map-marker Mount Forest, Ontario

Terrible Chicken

My granddaughter and I had lunch at Boston Pizza in Guelph today and I ordered the pecan salad with grilled chicken - although the salad was fine the chicken was horrible all dried out and cold- when the waitress came to check how are meal was I complained that this chicken was all dried out and cold to which her response was thats how our chicken is I really could hardly believe this was the reponce! I ate the salad and left pretty much the whole horrible chicken- my granddaughter had the bourbon pizza which she enjoyed- I rarely ever complain but this meal was over 50.00 for lunch and I would of expected better quality and in fact if this is how your chicken is I suggest a better suppliers

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User's recommendation: Do not eat the chicken at Boston Pizza

Anonymous
map-marker Kitimat, British Columbia

Not my fav place any more

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Food was cold just avoid this place so many restaurants n it seems like no one cares what anyone says

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User's recommendation: Go to another restaurant

Resolved
Disha Yir
map-marker Fort Saint John, British Columbia

Resolved: Horrible setvice

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Had dinner there today at the Fort at John location and waiting up to 1 hr on food also the waitress are all young and looked to me that they were running around and not organized! I normally eat there but at this point I dont plan on going back.they

need to get organized

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User's recommendation: Don’t go

John B Lqa

Terrible Food

Ordered Pizza for a large group at the American in Niagara Falls. I have had much better frozen pizza.

This is not the type of quality I have received at other Boston Pizzas. Having customers that are largely tourists has created this poor quality.

You would think that there would be more control by head office to insure quality and consistency. Very disappointing.

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User's recommendation: Avoid this location

Anonymous
map-marker Surrey, British Columbia

Manager

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I was fired for standing up for myself and young employees that are to scared of being fired or forced to quit. I was forced to tell my son he was fired.

He worked here also. Instead of giving employees promotions they deserve they hire new employees and force the employees to accept staying where they are doing now or loose their shifts all together and forced to quit

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User's recommendation: Your tips go towards the owners.

Christina S Vjf

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Verified Buyer
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Verified Reviewer
| map-marker Pitt Meadows, British Columbia

Poor quality of food. And portion size

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Boston Pizza - Poor quality of food. And portion size
Boston Pizza - Poor quality of food. And portion size - Image 2
Boston Pizza - Poor quality of food. And portion size - Image 3
Boston Pizza - Poor quality of food. And portion size - Image 4

Ordered fettuccine jambalaya for two. And bandera bread.

Jambalaya had mostly all pasta very little shrimp and sausage. Hardly any cheese. The delivery portions were not equal in weight. The bandera bread for $10.28 was the size of my nephews hand.

(Would feed small child). I have never had such poor quality of food for this price.

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Loss:
$54
Pros:
  • Delivery speed food was hot
Cons:
  • Quality of food is poor

Preferred solution: Full refund

User's recommendation: Spend your money elsewhere!!

Telena Vbz
map-marker Dhaka, Dhaka

I want a job/ I know driving, food packaging, customer service

Boston Pizza - I want a job/ I know driving, food packaging, customer service
Boston Pizza - I want a job/ I know driving, food packaging, customer service - Image 2

I'm fazle noor Rabbi I'm bangladeshi

I am in a lot of problem please give me a job visa please tell mei want a job/ I know driving, food packaging I could do better please tell contact number 0179512**** fazlerabbi8080@***.com

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User's recommendation: I know how to provide good service

Rose A Izp

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Verified Reviewer
| map-marker Owen Sound, Ontario

Employee not paid /no T4

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My son worked in the Port Elgin Ontario location and had not been paid for over 1mon and in retrospect doesent have his T4. Was told by management over the phone 2d ago. It would be sent.

Please respond ASAP.

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Parminder K Rtn

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Verified Buyer
|

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Verified Reviewer
| map-marker Banff, Alberta

Pizza issue

Boston Pizza - Pizza issue
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Boston Pizza - Pizza issue - Image 3

Pizza dow so dry like bought pre made from store. Ruined our dinner on vacation. It was picked up to go.

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Preferred solution: Full refund

Parminder K Rtn

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Verified Reviewer
| map-marker Surrey, British Columbia

Pizza issue

Boston Pizza - Pizza issue

Very bad experience with pizza . Dow crust was so dry like pre-made bought from store.

On holiday and picked up

2 pizza. Ruined our dinner

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